Privacy Policy

BitMinded ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our artisanal software services.

By using our services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

2.1 Personal Information

We may collect the following personal information:

Email address and password for account creation

Username and profile information

Optional demographic information (date of birth, country, gender) for profile personalization

Payment information (processed securely through Stripe)

Communication preferences, support requests, and messages you send via our support form (processed through Supabase + Resend)

2.2 Technical Information

We automatically collect certain technical information:

IP address and location data

Browser type and version

Device information and operating system

Usage patterns and interaction data

Login activity and session information

We use the collected information for the following purposes:

Provide and maintain our services

Process payments and manage subscriptions

Authenticate users and secure accounts

Send important service updates and notifications

Improve our services and user experience

Personalize your profile and analyze demographic trends (optional data only)

Monitor and analyze usage patterns

Comply with legal obligations

4.1 Data Storage

Your data is stored securely using:

Supabase for database and authentication services

Cloudflare for content delivery and security

Stripe for secure payment processing and Resend for transactional and contact emails

4.2 Security Measures

We implement comprehensive security measures:

Encryption in transit and at rest

Two-factor authentication support

Regular security audits and updates

Access controls and role-based permissions

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist in operating our platform (Supabase, Stripe, Cloudflare, Resend)

When required by law or legal process

To protect our rights, property, or safety, or that of our users

With your explicit consent

All third-party service providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

6.1 Essential Cookies

We use essential cookies issued through Supabase authentication for:

Authentication and session management (`sb-access-token`, `sb-refresh-token`)

Security and fraud prevention across bitminded.ch subdomains

6.2 Analytics

We do not currently use analytics cookies. If we introduce privacy-respecting analytics in the future, this policy and our Cookie Notice will be updated.

6.3 Your Choices

You can control cookie settings through your browser, though disabling essential cookies will prevent login from functioning.

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

Account information: Until you delete your account

Transaction records: 7 years for accounting and legal compliance

Login activity: 1 year for security purposes

Communication logs: 3 years for service improvement

You may request deletion of your data at any time, subject to legal retention requirements.

You have the following rights regarding your personal information:

Access: Request a copy of your personal data

Rectification: Correct inaccurate or incomplete data

Erasure: Request deletion of your personal data

Portability: Export your data in a machine-readable format

Restriction: Limit how we process your data

Objection: Object to certain types of data processing

To exercise these rights, please contact us using the information provided in the Contact section.

BitMinded is based in Switzerland. Your information may be transferred to and processed in countries other than your country of residence, including:

Supabase servers (primarily in the United States and European Union)

Cloudflare's global network

Stripe's secure payment infrastructure

We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

If you believe we have collected information from a child under 13, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any changes by:

Posting the new Privacy Policy on this page

Updating the "Last updated" date

Sending email notifications for significant changes

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

If you have any questions about this Privacy Policy or our data practices, please contact us: